The Division:
Constellation1 a part of Constellation Real Estate Group is a real estate marketing company that provides industry-leading top real estate websites, mobile technologies, interactive voice response systems, and home builder marketing services.

Division Link: https://constellation1.com/

The Position:
Constellation1 is looking for a Software Developer. While this is a development role but the candidate will interact with customers through a ticketing system for technical issues. The successful candidate will work from our Contour Lahore Office

The right candidate possesses the skills and knowledge to own the following as part of the role:

• Be a point of contact for customer support on RED's Website, CRM, and data syndication products.
• Provide clear, concise, professional verbal and written communication skills to assist in troubleshooting client issues
• Site implementation, setup, and user training
• Development and maintenance of product documentation for client-facing knowledgebase
• Troubleshoot and resolve user issues using frontend and backend developer skill sets
• Use SQL scripting to run client exports/report activities
• Assist enterprise clients with issues, work with Dev and QA team to achieve quick resolutions
• Log all incidents and engineering escalations into online ticketing systems.
• Check server process event logs for errors or warnings that might be affecting frontend or backend functionality

• Bachelor's Degree, preferably in a technical discipline, Computer Science Majors preferred.
• 2+ years (s) using Web-based developer tools
• Knowledge of MS-SQL, HTML, CSS, JavaScript, jQuery, XML languages
• Ability to interface with Account Managers and client help desk employees to document issues and facilitate resolution
• Multitasker, follow exacting processes and procedures, and take direction positively
• Exceptional communication skills and ability to promote a positive interactive exchange
• Ability to work in a fast-paced environment and quickly adapt to process changes

• Exposure to Real Estate, Transaction Management, or CRM would fast-track your progress
• Experience with Microsoft SQL Server Management Studio
• Understanding of Agile programming methodology and online Kanban tools such as JIRA
• Knowledge of JSON, C#, API, and .NET Framework
• Visual Studio exposure
• Utilizing VPN to access different networks
• Webinar leadership. Organize and lead a web-based meeting

• 5 AM to 1 PM Central Standard Time zone (3 PM to 12 AM Pakistan Standard Time)

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment