About Volaris:
The seed of what has become Volaris Group was planted more than 25 years ago when public transit software leader Trapeze Group became the first acquisition made by Constellation Software.
By 2011, Trapeze Group realized it had developed expertise acquiring and integrating software companies that could serve other vertical markets. As company leadership continued to look for growth, they saw a need to incorporate a new organization separate from Trapeze Group. A new name for the larger organization was born – Volaris Group. With its name inspired by Polaris, one of the brightest stars among the constellations, Volaris was given the mandate to acquire, strengthen, and grow companies specializing in software for niche markets.
Within a decade under the new Volaris umbrella, the company was able to grow beyond the transit vertical, including agri-food, asset management, and rental management. The company also expanded its global reach, with businesses acquired in Europe and South America.
Today, Volaris Group has successfully grown to more than 50 countries based on a decentralized business model where acquired companies retain their autonomy and can access ongoing training. The company has grown to a truly global scale, with respect for international cultures and working ability in several languages.
Job Description
We are seeking a "MS Dynamics GP Administrator” to join our GP Support Team. In this role, you will be responsible for providing day-to-day user support, security access rights, training, and troubleshooting accounting systems for the company with a focus on Microsoft Dynamics and related 3rd party add-ons. You will provide support and training to the users, resolve application-related issues, assist in automating & documenting Dynamics GP, and develop reports in Smart list/ Excel/ Crystal report. This person will report to the Financial Systems Administrator at Volaris and closely work with the Finance team to help with different projects and accounting functions related to GP.
To be successful in this role you will bring your experience building integration scripts, the addition of SmartConnect, and a working knowledge of MS Dynamics GP, MS SQL, and MS Excel.
Required Qualifications & Skills:
- Bachelors degree from an accredited college or university.
- 4+ years of Microsoft Dynamics GP experience in setting up new entities in the financial management module, test environments, module configuration, and data importing.
- Experience in integrating GP with other 3rd party products is a definite asset (i.e., Salesforce, Autotask, etc.) and in providing basic GP support (setting up new users, access rights, intercompany relationships) .
- Must be proficient in Excel.
- Experience as a SQL DB Administrator is a must.
- Ability to take direction and escalate when necessary.
- Knowledge of Report Writer is a plus.
- Should be able to meet and work in tight deadlines.
- Excellent communication, interpersonal, and leadership skills
- Able to provide end-user training and support.
- Can work independently with less supervision.
- Strategic and forward-thinking
- Support Great Plains end-users with their day-to-day activities; including General Ledger, Payables, Receivables, Sales Order Entry, Inventory Control, Project Accounting, Purchasing, Sales Orders, Manufacturing, SmartView, SmartList, Integration Manager and SmartConnect
- Lead support for the day-to-day operation of the Dynamics GP environment
- Troubleshoot application issues and work with the Financial Systems administrator to resolve if needed.
- Maintain the Great Plains application and environment: Customization and Integration tools, Modified Forms and Reports, Extender and Smart List Builder, SQL Server, Citrix Servers, integrations, SmartConnect, SQL Replications, etc.
- Provide training to end-users on the use of Great Plains
- Responsible for managing daily incidents and service requests in the queue, responding to users, and resolving in a timely manner.
- Administer user accounts and security roles for Great Plains
- Able to create and manage reports on GP.
- Must be enthusiastic about learning new functionalities within GP.
- Assist with the development and testing of customizations.
- Integration between 3rd party systems and Dynamics GP
- Troubleshoot problems within Dynamics GP
- Knowledge of the current Dynamics GP version to perform system upgrades.
- Committed to the delivery of high-quality of customer service.
- Ensure continuity and efficiency by troubleshooting errors, evaluating data, and helping to maintain data integrity, including testing, and analyzing data anomalies.
- Ability and willingness to document work, processes, procedures, work instructions, policies and follow change management protocol.
- Market-leading Salary
- Medical Coverage – Self & Dependents
- Parents Medical Coverage
- Provident Fund
- Employee Performance-based bonuses
- Home Internet Subsidy
- Conveyance Allowance
- Profit Sharing Plan [Tenured Employees Only]
- Life Benefit
- Child Care Facility
- Company Provided Lunch/Dinner
- Professional Development Budget
- Recreational area for in-house games
- Sporadic On-shore training opportunities
- Friendly work environment
- Leave Encashment
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