About Contour:
Contour Software is a wholly-owned subsidiary of Constellation Software Inc. (CSI) , which acquires, manages, and builds market-leading software businesses that develop industry-specific, mission-critical enterprise software solutions to serve both the public and private sectors. Prior to going public in 2006, CSI won the prestigious "Canada's 50 Best Managed Companies” award in 2005. Headquartered in Toronto, Canada, and with a global presence, CSI's subsidiaries operate in more than 80 different industries in over 100 countries, generating annual revenues in excess of $3 Billion.
Contour Software currently houses remote employees for more than 80 Departments (R&D, Finance, IT, Customer Support, Professional Services, and Other) belonging to more than 80 of CSI's 500+ divisions, in 3 offices [KHI, LHE & ISB]. Contour employees are key players in implementing, supporting, extending, enhancing, and renewing enterprise systems that run thousands of medium and large businesses as well as public institutions, globally.

The Position:
IT Assistant
We are looking to hire an IT Assistant for our Islamabad office. The candidate will be assisting the existing IT/Network Operations team to ensure the computer network performance meets company and user satisfaction.

Job Responsibilities

• Assemble computer hardware components based on requirements.
• Install, configure, and maintain PCs, mobile devices, and software for end users
• Properly and safely diagnose, resolve, and document common hardware and software issues
• Assists IT Team in managing the daily activities of local network systems and hardware.
• Responsible for installation, administration and testing of operating systems, cabling, inventory management and other related network components/equipment under the guidance of the Team Lead in accordance with published standards.
• Assists the IT team in office expansion, wiring, connectors and IOs punching, racks management, CCTV installation or any other stuff according to the requirement.
• Helps end users' seats relocation as per the requirement.
• Responsible to manage the IT inventory/hardware to maintain in store and other designated areas with their tracking.
• Provide end user support by going to their seats as per the requirement.
• Facilitates IT team in hardware tagging and tracking, document scanning or any sort of work as per the requirement.

• Intermediate or equivalent.
• 6 months-1 year experience in computer hardware maintenance and troubleshooting.
• Understanding of basic networking and security practices.
• Must have knowledge of the following:
  • Desktop/Laptop hardware
  • Windows Platform

• Computer Hardware course/ CompTIA A+.

• Knowledge of Linux and Mac OS

• Varied shift schedules may include day or evening hours.

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit-Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment