About Contour:
Contour Software is a wholly owned subsidiary of Constellation Software Inc. (CSI), which acquires, manages and builds market-leading software businesses that develop industry-specific, mission-critical enterprise software solutions to serve both the public and private sectors. Prior to going public in 2006, CSI won the prestigious "Canada's 50 Best Managed Companies” award in 2005. Headquartered in Toronto, Canada, and with a global presence, CSI's subsidiaries operate in more than 80 different industries in over 100 countries, generating annual revenues in excess of $3 Billion.

Contour Software currently houses remote employees for more than 80 Departments (R&D, Finance, IT, Customer Support, Professional Services and Other) belonging to more than 80 of CSI's 500+ divisions, in 3 offices [KHI, LHE & ISB]. Contour employees are key players in implementing, supporting, extending, enhancing, and renewing enterprise systems that run thousands of medium and large businesses as well as public institutions, globally.

• Provide Workday maintenance support for all modules (configuration set up, business processes and security).
• Resolve system issues for the modules as escalated by users.
• Support other Workday modules as needed.
• Develop metrics report for system usage and trending analysis.
• Maintains quality and consistency of HRIS database information.
• Responsible for system interfaces and technologies.
• Troubleshoots, analyzes, detects, identifies and corrects technical problems and deficiencies.
• Runs scheduled reports and creates reports as needed.
• Participates in the development of, and advises management on, information technology strategy and technology deployment.
• Develops and maintains applicable service agreements and vendor relationships.
• Identifies opportunities for improving Human Resources processes and efficiencies through information systems changes.
• Develops training curriculum and conducts formal and informal training sessions regarding HR Systems.
• Provides technical support to Human Resources, managers and employees as needed.
• Serves as liaison among Benefits, Human Resources, Recruitment, Payroll and Finance areas about operations and the HR systems.
• Resolves complex technical problems.
• Provides other support to Human Resources management and staff as assigned.

• 4 to 15 years of experience working with an HRIS system required; Workday preferred.
• 3+ years of experience with system and business process configuration in Workday HCM.
• 3+ years of experience with Workday report development.
• Important Expertise Required: Recruitment & Time Tracking Module Implementation, EIB's Loading, Design Studio, Integrations, Business Process Changes, Onboarding, etc.
• Must be actioned oriented and customer focused.
• Proficient in Microsoft Office products, including advanced Excel data functions.
• Excellent priority setting and problem-solving skills.
• Ability to maintain strict confidentiality.
• Ability to effectively present both technical and functional information and respond to questions.
• Demonstrated ability to convey complex information in a clear and concise manner.
• Strong time management skills.
• Has a drive for results.

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment