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Software Developer (Support)

Job Type
Full Time/Permanent ( Third Shift (Night) )
Job Location
Assignment Detail
Information Technology
Total Position
No Preference
Minimum Education
Career Level
Experienced Professional
Minimum Experience
3 Years
Apply By
Oct 15, 2021
Posted On
Jul 15, 2021

Job Description

The Division:
Jonas Premier Construction provides industry-leading business management and accounting software. Companys fully-integrated solutions provide all of the tools that are needed to increase productivity and improve bottom line requirements. Jonas is a member of the Constellation family of companies. Constellation companies are leading developers of technology solutions for vertical markets in North America, Europe and Australia. Jonas Software is the valued technology partner of over 8000 customers worldwide in 15 countries. Jonas is headquartered in Canada and also operates offices in the United States, the United Kingdom, and the Caribbean.
The Position:
We are looking for a Software Developer (Support) in our Lahore Office who are career oriented, passionate and hard working. The candidates should be a highly motivated team players with good verbal and written communication skills while being highly organized. This position is responsible for providing support/training and assist with technical issues on all products and ensuring a professional and positive user experience.

Duties and Responsibilities:
  • Interacting with Tier 1 and Tier 2 support
  • Interacting with Support team to research into the problems elevated from Tier 2 support. This could include:
    1. Reviewing the code
    2. Reviewing database issues
    3. Providing additional training to Tier 1/Tier 2 on how the product works (aka expected behavior)
    4. Writing up detailed tickets for items that are bugs to then pass over to Product Management to prioritize into the development schedule
  • There will be no interaction with end customers; communication skill is only required to interact internally and for training purposes.

Required Qualifications and Skills
  • Bachelors Degree in Information Systems, Computer Engineering, or equivalent technical Degree; or equivalent combination of education and experience.
  • Enterprise-level Architecture Design principles, patterns, and standards.
  • 2-3 years of experience in developing applications using C#, Asp.net, JavaScript.
  • Good Database concepts and working experience of SQL Server.
  • Excellent analytical and problem-solving skills.
  • Good debugging and troubleshooting skills.
  • Good verbal and written communications.
  • Must have good organizational skills.
  • Able to follow detailed written instructions.
Work Timings: 07:00 AM to 03:00 PM Eastern Standard Time (7 PM to 3 AM Pakistan Time)

Exciting Benefits we offer:
  • Market-leading Salary
  • Medical Coverage – Self & Dependents
  • Parents Medical Coverage
  • Provident Fund
  • Employee Performance-based bonuses
  • Home Internet Subsidy
  • Conveyance Allowance
  • Profit Sharing Plan [Tenured Employees Only]
  • Life Benefit
  • Child Care Facility
  • Company Provided Lunch/Dinner
  • Professional Development Budget
  • Recreational area for in-house games
  • Sporadic On-shore training opportunities
  • Friendly work environment
  • Leave Encashment

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