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Business Analyst

Job Type
Full Time/Permanent ( Second Shift (Afternoon) )
Job Location
Assignment Detail
Information Technology
Total Position
No Preference
Minimum Education
Career Level
Experienced Professional
Minimum Experience
3 Years
Apply By
Oct 14, 2021
Posted On
Jul 14, 2021

Job Description

Innovative software solutions from IDS empower Dealerships with information to effectively manage and grow their business. Our software helps Dealerships to position themselves for growth, financing, acquisition, or IPO. Our customers are among the largest RV and Marine dealerships and we are proud to be their trusted technology partner.

IDS' commitment to dealership software is second to none. We are extremely customer focus and rely on an exceptional engineering group to provide innovative solutions to dealerships most complex problems. Backed by Constellation Software, we are committed to RV and Marine dealerships and the technology that powers them.

Most dealerships struggle with keeping their operation lean and organized, so we built software
that puts all their dealership activities in one place, providing them with an easy way
to eliminate inefficiencies and grow their business.

The successful Business Analyst will work to deliver a complex enterprise-grade ERP solution with local and offshore colleagues. As a Business Analyst at IDS, you will work be a key link between product Management, customers and Development. You will demonstrate excellent problem-solving skills and innovation and will have deep knowledge of the RV and Marine Dealership industry best practices for dealership management. An effective BA will have ideally performed these functions for a dealer.

If this sounds like you and you're interested in transforming the RV and Marine dealership industry, then we want to hear from you.

The successful hire will be located and work out of the Contour Software Lahore/Karachi office, working as part of the resource-center team, as an extension of the division-based R&D department located in Markham, Ontario, Canada.

As a Business Analyst, you will:

  • Analyze, facilitate, and develop the documentation of business and technical requirements
  • Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process analysis, use cases or user stories, scenarios, competitive product analysis, task and workflow analysis
  • Leverage your industry knowledge to help product managers build insightful personas. Create concise yet detailed functional specification documentation, user stories and storyboard.
  • Partner with developers, architects, and other technical resources to design efficient and scalable technology solutions
  • Help UX designers create a superior user experience.
  • Help QA develop User Acceptance test plans, write test scripts, and coordinate and lead UAT testing sessions.
  • Provide second level triage for support incidents
  • Ensure compliance with policies and regulations
  • Develop deep knowledge of the RV and Marine dealership industry
  • Build trust through strong, long-term relationships with cross-functional Business and Technical teams.
  • Do what it takes for a successful release.

  • BS/MS degree in Computer Science or equivalent qualification or experience.
  • You have done it before. At least 3 years as a Business Analyst in the Dealership software or related industry.
  • Familiarity with web-based product development methodologies and best practices.
  • You have experience with Agile methodologies and familiarity with popular web architectures
  • You enjoy rolling up your sleeves. Process logic? Flow diagrams? Detailed functional requirements? You have written those, and secretly love them. Strong analytical and problem-solving skills
  • You can read and consume vast amount of data and are able to quickly focus on the key information
  • You love executing. The long-term roadmap/strategy is key, but without execution there's no way to get there. You are detail oriented and do whatever it takes to successfully release
  • You are thorough. You turn complex ideas into well-defined, detailed, executable specifications.
  • You stick with it. Complicated logic, changes in business direction, iterations. You get it done.
  • You're a technology geek. You stay up to date on the latest trends and tools in the technology landscape.
  • You work well with others. Cross-functional leadership, communication, collaboration.
  • You are passionate about quality and user experience.

Exciting Benefits we offer:
  • Market-leading Salary
  • Medical Coverage – Self & Dependents
  • Parents Medical Coverage
  • Provident Fund
  • Employee Performance-based bonuses
  • Home Internet Subsidy
  • Conveyance Allowance
  • Profit Sharing Plan [Tenured Employees Only]
  • Life Benefit
  • Child Care Facility
  • Company Provided Lunch/Dinner
  • Professional Development Budget
  • Recreational area for in-house games
  • Sporadic On-shore training opportunities
  • Friendly work environment
  • Leave Encashment

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