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Software Deployment Support Analyst
Job Detail
Information Technology
Software & Web Development
Total Position
Job Type
Full Time/Permanent ( Second Shift (Afternoon) )
Job Location
No Preference
Minimum Education
Career Level
Experienced Professional
Minimum Experience
4 Years
Apply By
Mar 28, 2019
Posted On
Dec 28, 2018
Job Description

The Division:
Dealer Information Systems Corporation (Client), a division of Constellation Software Inc., is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. We provide technology that powers our customers, the backbone of North America... 2400+ agricultural, construction & material handling equipment dealers. Serving the dealer is our #1 priority, and we pride ourselves on doing so with integrity, innovative ideas, and the desire to have a positive influence on our industry.

The Projects:
  • Client Middle Tier is an enterprise service bus (ESB), built on top of SpringBoot, that manages and controls the integration between Client Mobile Applications, Client web-based applications and third-party interfaces and Client based business management software (ERP systems) packages. The goal of the Client Middle Tier is to have a common API layer to build future Client applications against that will work against all business management software that Client maintains (we maintain four systems currently).
  • Mobile Service Logistics enables technicians to view their daily jobs, update jobs, view real-time inventory and service history as it relates to the equipment that they are currently working on. The back office can dispatch live work orders to technicians tablets throughout the day and get notified when their work is complete.

The Position:
We are looking for a Software Deployment Support Analyst, who will be responsible for:
  1. Building /Deployment of our Middle Tier/iOS application to staging environments.
  2. Working towards automation of manual build/deployment processes (so some coding abilities are required, as it relates to infrastructure).
  3. Analyze build/deployment issues and provide resolution.
  4. Monitor performance of deployed applications and system health check.
A resource with strong release/deployment management experience, and some exposure to software development will be a good fit. Prior enterprise software deployment experience with AWS, will be ideal.
The successful hires will be located and work out of the Contour Software Lahore office, working as part of the resource-center team, as an extension of the division-based R&D department.

Desired Skills and Responsibilities:
  • Bachelors Degree in Information Systems, Computer Engineering or equivalent technical Degree; or equivalent combination of education and experience.
  • 4+ years of experience in Software Deployment Support.
  • Familiarity with deployments on Amazon Web Services (AWS).
  • Hands-on experience with automating deployments on the build system.
  • Load releases and Hotfixes for:
    • External and VM customers
    • Sales Demo Servers
    • Beta customers
    • Q/A servers
  • Perform Data Migrations for internal and external systems.
  • Perform System/Performance Updates.
  • Fix pre & post release errors as needed.
  • Maintain Release Load Documentation.
  • Familiarity with continuous integration.
  • Experience in working with Git.
  • Good debugging and troubleshooting skills.
  • Good verbal and written communications.
  • Must have good organizational skills.
  • Able to follow detailed written instructions.
  • Must have a working knowledge of databases.
  • Able to understand and fix file/account structure.
  • Able to do/understand basic programming with Java.
Exciting Benefits we offer:
  • Market-leading Salary
  • Medical Coverage – Self & Dependents
  • Parents Medical Coverage
  • Provident Fund
  • Employee Performance-based bonuses
  • Home Internet Subsidy
  • Conveyance Allowance
  • Profit Sharing Plan [Tenured Employees Only]
  • Life Benefit
  • Child Care Facility [Karachi & Lahore only]
  • Professional Development Budget
  • Recreational area for in-house games [Karachi & Lahore only]
  • Sporadic On-shore training opportunities
  • Friendly work environment
  • Leave Encashment

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